Engineer checking a distribution board
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Questions we get asked before every quote

Straight answers on cost, timing, certification and coverage. If yours is not here, call and ask for an engineer.

General questions

Service-specific questions are answered on the domestic, commercial, solar and EV charging pages.

Is Nexa Power certified to sign off electrical work?

Yes. Nexa Power is a NAPIT registered installer, which means our engineers can self-certify notifiable work under Part P of the Building Regulations and issue Electrical Installation Certificates. Solar PV and battery installations are completed to MCS standards so customers qualify for the Smart Export Guarantee.

Which areas does Nexa Power cover?

Nexa Power is based in Grays, Essex and works across Essex, Kent, London and Surrey, including Thurrock, Basildon, Chelmsford, Dartford, Gravesend, Maidstone, Bromley and Lewisham. Larger commercial and solar projects are taken on across the wider South East.

Do you charge a call-out fee?

There is no call-out fee for work we have quoted. For fault finding we charge a fixed first-hour diagnostic fee which is agreed on the phone before we attend and includes minor repairs where possible.

How do I get a quote?

Call 0800 316 6686, email, or use the contact form. For small jobs, photos of the fuse board and the area are enough to price it. For larger work an engineer visits and sends an itemised quote within two working days.

How much does solar panel installation cost in the UK?

A typical 4 kWp solar PV system for a UK home costs between £5,500 and £8,000 installed, with a 5 to 10 kWh battery adding roughly £3,000 to £5,000. Solar and battery installations are zero-rated for VAT until 2027.

Do I need an EICR for my rental property or business?

Yes. Landlords in England must hold a satisfactory Electrical Installation Condition Report renewed at least every five years, and employers must maintain electrical systems safely under the Electricity at Work Regulations 1989, which is normally evidenced by a periodic EICR.

Can I get a grant for an EV charger at home or work?

Renters and flat owners can claim up to £350 through the EV chargepoint grant, and businesses and landlords can claim through the Workplace Charging Scheme. Nexa Power is an OZEV-authorised installer and can apply on your behalf.

Are you insured?

Yes. Nexa Power holds £5 million public liability insurance and employer's liability insurance, and all work is covered by the NAPIT and MCS consumer protection schemes.

What payment terms do you offer?

Domestic work is invoiced on completion and payable within seven days by bank transfer or card. Solar and larger projects are staged, typically a deposit on order, a payment on installation and the balance on commissioning. Commercial accounts can be set up on 30-day terms.

Tell us about the job. We will come back with a fixed price.

Free survey for quoted work. Itemised quotes, no call-out charge, and an honest answer if the job is smaller than you think.